It was great to be able to talk with someone who knew what they were talking about, not just sales people trying to sell me something I didn't need! They could have done better at scheduling meetings for us but we made that work anyway so it wasn’t an issue. We are now working together again after being apart since 2009 when our companies merged-we had some issues getting everything up and running smoothly then. If you want advice from experts ask them questions instead of having your needs dictated by somebody else (especially if this person doesn't know much). The benefits come only through knowledge transfer/exchange between parties involved.-Better data quality/reliability-.