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ProKarma Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of ProKarma Inc.

BPM Northwest is the Pacific Northwest's premier performance management consulting and technology company. Our core comptetency is in delivering Cognos Solutions as well as Data Integration.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great information exchange - no pushiness or one sidedness

It was great to be able to talk with someone who knew what they were talking about, not just sales people trying to sell me something I didn't need! They could have done better at scheduling meetings for us but we made that work anyway so it wasn’t an issue. We are now working together again after being apart since 2009 when our companies merged-we had some issues getting everything up and running smoothly then. If you want advice from experts ask them questions instead of having your needs…

Pros
  • Well organized system where all information is well managed in one place using easy steps
  • User friendly UI & tools
Cons
  • Could use more automation options suchas automated reporting generation etc

Revainrating 5 out of 5

Great Tool For Gathering And Analyzing Data

I like that it has been able to capture data from several different sources, such as CRM systems - which are often not integrated with each other very easily or at all (if they even have any kind of standardization). It also helps keep track if there was an issue when trying access customer information through our website/email system-which can be difficult since we sometimes don't know who accessed what info until later after logging into their account online again! We're solving problems for…

Pros
  • Ease in pulling up past records quickly without much searching involved,
  • , ability view historical recordkeeping across almost every major enterprise resource management tools available today including SalesForce /S
Cons
  • Some problems

Revainrating 5 out of 5

Integrated Employee Data Solution Successfully Delivered To My Organization

The ability to work through different stakeholders, which made it easier for my team and me to collaborate within our group of people who had been reporting directly under each other previously (in another department). It also created some challenges when we tried transferring back into our old environment after training was complete - but that is likely more due to unfamiliarity with process than any actual fault in Prokarmas product or customer service support, so I'm going out on limb here…

Pros
  • I love being partiularly impressed as well how much effort goes behind keeping everything current while providing excellent client services along side those efforts from your organization's technical point view.it shows dedication & commitment both professionally AND personally towards clients' needs..you will get nothing less then stellar results!!!!! :)
Cons
  • Some cons