Update: Fixed issue. There are two small screws under the lever that tighten what appears to be a faulty connection. Once I put them on, the hand stays in place easily. They are easy to find if you search. I am now increasing my rating to 5 stars as this stand works exactly as I expected. It's very easy to adjust my two curved monitors to the desired position while keeping my desk clean and giving me more space to work. The quality of the gun is impressive and installation was very easy. I chose to install the hub and it took about 20 minutes from unpacking to connecting the monitors and completing setup. Would recommend to anyone who needs this type of setup. I have two monitors connected to the beast. One of them is the Alienware 3418DW which weighs 26 pounds and the AGON AG352UCG which also weighs 26 pounds. This stand supports up to 31 pounds per monitor according to the specs. The Alienware Monitor Arm holds up very well. The arm with AGON fails at the top pivot. There are screws at this junction that need tightening and I've tightened them as tight as I can and the monitor still falls forward no matter what I do. I suspect that maybe I just have a bad hand or this thing just doesn't live up to the advertised specs. Either way it should come back. It's a bit of a shame as it's hard to find such stands for large curved monitors.
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