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Ukraine, Kiev
1 Level
727 Review
35 Karma

Review on HATCHBOX by Angel Serafini

Revainrating 3 out of 5

Unsatisfactory Transactions at the HATCHBOX Online Store

I recently made a purchase from the online store of HATCHBOX and was left extremely dissatisfied with my purchase of some 3D printing materials. In spite of the fact that they assert that they are at the cutting edge of innovation, I discovered that their assortment was lacking, and the quality of their filaments was subpar. Equally aggravating was my experience with the company's customer service. Not only did I have to wait longer than expected for my purchase to arrive, but also, when I contacted the company for assistance, the representatives I spoke with were unhelpful and condescending. In general, I did not enjoy my time spent purchasing at the HATCHBOX online store and found the experience to be underwhelming and frustrating. They are not a company that I would recommend to anyone else looking to purchase materials for 3D printing.

Pros
  • an enormous variety of 3D printing components.
Cons
  • There are some products that can be quite costly.