Review on Tonton 8CH 4K 8MP POE Security Camera System with 2TB HDD, 8pcs Wired 5MP Outdoor PoE IP Cameras, 24/7 Recording, Audio Recording, PIR Heat & Motion Sensing by David Miller

Name: Tonton 8CH 4K 8MP POE Security Camera System with 2TB HDD, 8pcs Wired 5MP Outdoor PoE IP Cameras, 24/7 Recording, Audio Recording, PIR Heat & Motion Sensing
Item: Tonton 8CH 4K 8MP POE Security Camera System with 2TB HDD, 8pcs Wired 5MP Outdoor PoE IP Cameras, 24/7 Recording, Audio Recording, PIR Heat & Motion Sensing
Rating: 1

October 01, 2022

Update.Service via email and screenshots - System broke within 2 months

We believe the hard drive failed within the first 2 months. You can't get anyone from the service department to talk to you - they keep sending emails asking for more screenshots. We are in our third week of email correspondence with screenshots. Not only is this annoying, they have to be smart enough to just ship a new system. The problem is that the device does not record. The installer assumes that the hard drive has failed. Following Revain's complaint, a TonTon representative wants to ship another unit WITHOUT HARD DRIVE. Pooh. We ask for a refund and put an end to this seller.

Pros

Satisfied so far

Cons

There are defects

New products

Comments (1)

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Lori Gallegos

June 05, 2023

Update.....Service is by E-Mails and screen shots - System broke within 2 months

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