Easy to use and user friendly. The software is a great tool to use for any type of project. I would like to see more training and additional tools for the user to use to understand and make use of the software. You should definitely use Storm FX Distributions software. I would highly recommend using this software for your project. We were able to use the software to make changes to our system and reduce our response times. The ability to have a reliable and well-managed outsource of IT support. It is easy to keep track of tasks that are being done by our team. I would like to see more features in the interface itself. Also, it would be nice if we could customize some of the options in the interface for each job that was assigned to the team. Storm FX helped us solve problems with our server infrastructure, which was not managed properly at the time.