Header banner
Revain logoHome Page
Marcelo Apriando photo
1 Level
823 Review
32 Karma

Review on Servmetrics by Marcelo Apriando

Revainrating 5 out of 5

The best tool to improve the service we offer to our customers!

The best part is that it's very easy to use, even if you are not tech savvy! It has helped us improve our business with its analytics features which help in decision making process of new services or products we can offer customers as well as managing existing ones more efficiently than before using this tool. I have found nothing bad about servmetric so far but maybe there could be better support from their side when something goes wrong like an error message pops up while working at some point during day time hours (i'm usually online all night long). We've been able solve issues related to providing faster service by creating reports through servicemetrics' dashboards.

Pros
  • Easy installation
  • Provides detailed information regarding customer satisfaction.
  • Saves money for both small businesses & large companies alike
  • Efficiently managed employees make happy clients who keep coming back again&again
Cons
  • Some cons