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1 Level
792 Review
49 Karma

Review on eCABS by Brett Slater

Revainrating 5 out of 5

Great reservation and booking engine for hotel industry

I like best is that it can be used in different environments including hotels but also restaurants or clubs (where needed). Also has some nice mobile/android applications which make life easier sometimes when away from office desktop computer! Sometimes interface needs to refresh / reload - we were getting old data after each reboot of system by server administrator who does not help with setup problems if there are any? We had few minor issues solved via chat support channel so far nothing big enough as major issue though would love better user friendly approach rather than waiting days just hoping someone will read ticket you created before actually responding back ;) Some extra modules could use more development time spent at this point maybe additional plugins should come first instead making main module bigger ;p Good solution overall especially considering benefits such using same software across all branches without having multiple solutions installed everywhere :o) It is easy to use with excellent customer service support! The platform offers you all of your needs related to reservations management in one place - it makes managing multiple locations much easier than before. I would like more features added (i.e., adding new users/groups). Also wish there were better reporting options available out-of-the box; however this can be remedied by using 3rd party custom applications which are easily implemented into our system as well.

Pros
  • Always helpful whenever something went wrong :) Lots good techs willing do give suggestions how they see fit what might suit us even very fast ! Would recommend highly