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360 Energy Group Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Business Services Providers, Energy Consulting

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Description of 360 Energy Group

Helps public and private building owners, energy utilities and government agencies make the most of their energy resources.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Reliable and Easy System That Works Well

I like that we can take care of our power needs without having to rely solely upon an outside provider. The interface is easy for anyone who has little knowledge about using computers but also difficult enough so that those with more experience are not overwhelmed by it all. Once you get used to how everything works in this application you will be able to navigate through your way around quickly. It's great when there isn't much going wrong at once time because if something does go wrong then…

Pros
  • The system is easy to use and it provides great resources and the ability to check the status of our power on a daily basis
Cons
  • It is a lot easier to enter the dates I want to check when they occur on the calendar view

Revainrating 4 out of 5

Great resource and software program

I like that they are able to give us an estimate using our data from Google maps for where we live in order to determine how much solar would benefit my home! What is not so great about this product? It's very easy to use once you get used to it but there could be more options when creating accounts or even just logging into your account online if needed. The benefits received by having installed solar panels at work helped me realize what type of impact working with renewable energies can have

Pros
  • I like that it is easy and easy to use for the home or work
Cons
  • It would be great if there could be more options for creating accounts or logging into an account online

Revainrating 5 out of 5

Overall good experience except delays and unresponsive

The overall customer service is great! I like how fast they respond to emails or phone calls; it's always nice when you are dealing with someone who genuinely cares about your needs/concerns versus just being another number in an application process (like other companies). They do not provide any type of guarantee for solar panel installations. We were told that we would receive our quote within 7-10 business days after submitting all relevant info via email but nothing came back until two…

Pros
  • Quick responses / turnaround times.
  • No complaints here
Cons
  • Not the best