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4 Best Business Corp Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Value-Added Resellers (VARs), IBM Channel Partners

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Description of 4 Best Business Corp

Four Best Business providing IT Support such as technical helpdesk support, computer support and consulting service to small and medium-sized bussinesses. It has always been our goal to provide enterprise-Level IT practices and solutions to small sectors with small business prices.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great customer service and very professional

I have worked at four best for three years now! The customer services are great; you can get everything explained clearly in an easy way. They will answer all your questions about any issue or problem that might arise during working time. There is nothing much i don't like so far but they should improve their communication skills by making calls more clear than using emails only which is very hard sometimes when it's late night/early morning and we're not available via email. We need to use…

Pros
  • Knowledgeable
  • Great price
  • Very prompt response times (less then 5 min)
Cons
  • No complaints

Revainrating 5 out of 5

4 Best Business Corp - Great Customer Service & Pricing

They're great people to work with. Always responsive to my questions and concerns. I have no complaints. Their prices are great! If you're looking for quality customer service, they're not your guys. They are upfront about everything. Just be prepared to pay the price. We've worked with many different companies but none of them compare to four best. They were very honest about their pricing. They weren't pushy at all. We needed someone who could take care of us when we went out of town. The…

Pros
  • Honesty
  • Great communication throughout process/prices etc.
  • Highly recommended if needing business assistance in any way possible
Cons
  • Some problems

Revainrating 4 out of 5

Great ticketing solution with helpful Customer Service !

I like that it is very organized in their system of tickets; they are easy for me (and my clients)to navigate through all aspects related or not directly connected w/the issue we're working together thru ticketing! The customer rep's responses have gotten faster over time - but this could be because more people now work there? Overall great experience so far!! We've had some issues at times where things were taking longer than expected when resolving an incident via chat vs email response from…

Pros
  • I like that they respond to tickets relatively quickly and are very helpful in resolving issues
Cons
  • Not that it's a major issue or anything but it can be a pain when you have to wait a few days for a response