This was because they are a small agency with great people, and the only reason we went with them for the project was that they had recently hired the person who had previously helped us, so we knew we could trust them to get the job done.
They did an excellent job on the project. They listened to our feedback, worked hard to understand our business, and then made recommendations on how to take advantage of the tools available to make sure we maximized our ROI. For example, they suggested…