It is easy to use and has robust tools that are designed for risk management and compliance. There isn't anything I dislike about it. It is not necessary to have any prior knowledge of using this software. After setting up accounts, you will be able to get started with managing risk. The only downside was that they did not include an option for PCI DSS 3.0 in their suite. This was a bit disappointing, but overall, it works well. As mentioned above, this tool does all you need including PCI DSS.