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AlayaCare Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Health Care

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Description of AlayaCare

AlayaCare is a provider of revolutionary cloud-based home care software. With an end-to-end solution spanning clinical documentation, back-office functionality, client and family portals, remote patient monitoring, and a mobile home care app, we offer a platform for agencies to propel towards innovation and home care of the future.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great software for remote patient monitoring

It's easy enough that even someone with little computer experience can use it! The customer service was great as well - always helpful when I needed help solving any issues (even if they were minor). There wasn't anything really bad about this program; just some small things which aren't problems in themselves but could be improved upon by making them more convenient or easier to remember/use would make me like using it better overall. Having access at all times from anywhere has been one…

Pros
  • Easy to use and set up, great customer service, easy to use from wherever you are, easy to use for the patients and their providers
Cons
  • Some minor things could be improved upon to make it more convenient and user friendly

Revainrating 5 out of 5

My experience managing my patient charts at work

I like that it's easy to use and helps you document and organize your patients information. It is also very helpful when creating reports which can be shared with insurance companies. I dislike that sometimes it gets slow when using the program, so if you have large amounts of data to enter or documents to view/edit, this might take longer than expected. Also, it takes a while to learn how to navigate through the program. If you are looking for something simple to help you manage your…

Pros
  • And abilityto create quick reportswhich couldbe usedforinsurance purposesor sharingwith other doctorsand staffinour office environment.It provides an organized wayof keepingtrackoftheirpatientsmedical historyaswellasthemedical
Cons
  • There are disadvantages

Revainrating 4 out of 5

Great software for patient recordkeeping

It's easy to use and I like that it allows me to upload pictures of my clients and their medical records. I also like how easy it was to set up my first account. There are not many features in this program so far but I am sure they will be added soon. The only thing I dislike about AlayaCare is that it is very expensive and there are other programs out there that are free. If you want to save money then go somewhere else. This is great if you need to track your patients' health records and…

Pros
  • Easy interface
  • Ease at starting an new profile.
  • Ability for uploading photos & documents, etc into profiles (from PC)
  • Lots can add information from websites eaith patient names,
  • Track cases progress easily as well.etc
Cons
  • Need more customizable options or themes
  • Not user friendly enough yet

Revainrating 4 out of 5

So far we love our experience as an employer

The customer service at Alaya Care is phenomenal! I have been dealing with one person in particular, who has been so helpful and patient with me. She's always willing to help and answer any questions that I might have, even if it's just a simple question about something or how to do something. Sometimes there are multiple people working on a task together, which makes it difficult to get all the information you need. It would be nice if they could assign more than one person to certain tasks…

Pros
  • Very reliable and helpful with questions
Cons
  • Some tasks require multiple people working together and it's difficult to get all the information we need because of the information being spread across multiple people