Answering Services Review
2
·
Very good
Rating
4.6
Business Services Providers, Virtual Receptionist Services
Description of Answering Services
Our answering service is all about helping you manage, cover and attend to your business. As our name implies, we are committed to answering your phone calls 24/7 with care, compassion, efficiency, and professionalism.
We offer easy set-up, 24/7 phone coverage and no contracts.
Friendly to your bottom line. For just a fraction of the price you might pay to hire a 9-to-5 receptionist to cover your phones, you can outsource your answering service needs to our virtual receptionist team and allow us to cover your calls every day, all day, all year long, including nights, weekends, holidays and even times of disaster such as hurricanes or blizzards.
We are Feature Rich
As a premier U.S.-based live answering service, we provide a wide range of tools, features, and options that can be customized into a robust combination for you and your team. Our live 24/7 answering service provides you with the opportunity to forward your calls to our live operators who can support you in many ways. We are committed to making every phone call we receive a positive and productive one.
Appointment Setting
Call Recording
Bilingual Operators
Email Marketing
Follow Me
Pros
- Easy accessability, customer service reps are available 24/7.
- Able easily see how many calls need answered quickly without wasting much valuable personnel resources
- The ability is readily accessible via mobile devices through apps..all you do after logging into your account once using our website portal page will make sure everyone knows who we're talking about before getting started :)
Cons
- Sometimes some issues occur within technology causing interruptions during busy hours