Header banner
Revain logoHome Page
answering services logo

Answering Services Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Business Services Providers, Virtual Receptionist Services

View on AmazonView on ЯM

Description of Answering Services

Our answering service is all about helping you manage, cover and attend to your business. As our name implies, we are committed to answering your phone calls 24/7 with care, compassion, efficiency, and professionalism. We offer easy set-up, 24/7 phone coverage and no contracts. Friendly to your bottom line. For just a fraction of the price you might pay to hire a 9-to-5 receptionist to cover your phones, you can outsource your answering service needs to our virtual receptionist team and allow us to cover your calls every day, all day, all year long, including nights, weekends, holidays and even times of disaster such as hurricanes or blizzards. We are Feature Rich As a premier U.S.-based live answering service, we provide a wide range of tools, features, and options that can be customized into a robust combination for you and your team. Our live 24/7 answering service provides you with the opportunity to forward your calls to our live operators who can support you in many ways. We are committed to making every phone call we receive a positive and productive one. Appointment Setting Call Recording Bilingual Operators Email Marketing Follow Me

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great way to connect with others and make money

The best part of my job as an account executive was that I got paid for talking! It's like having therapy without getting sent away from work or paying out-of pocket bills at $50 per session (which can be expensive). There were times when it felt difficult being so far removed in time zones because sometimes there would only ever have been one call during those hours which made me feel bad if no answer came through but then again maybe they did get their answers elsewhere? Sometimes people…

Revainrating 4 out of 5

Great tool used across our organization

I like that it's easy for me as an employee of this calling center because they have their own line number which helps us know exactly where everything stands at any given time. It can be very overwhelming when someone has multiple lines open from different people asking questions or requesting services throughout the day so sometimes there may not always get back in contact right away if one needs something immediately but overall its great! There isn't really anything i don't love just yet…

Pros
  • Easy accessability, customer service reps are available 24/7.
  • Able easily see how many calls need answered quickly without wasting much valuable personnel resources
  • The ability is readily accessible via mobile devices through apps..all you do after logging into your account once using our website portal page will make sure everyone knows who we're talking about before getting started :)
Cons
  • Sometimes some issues occur within technology causing interruptions during busy hours