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Apex Process Consultants LLC Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Apex Process Consultants LLC

Apex Process Consultants offer business process engineering services to businesses of all sizes delivering performance through agility. We are service partners with the IBM Software Group and authorized software resellers of IBM Business Process Manager.

Reviews

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Type of review

Revainrating 5 out of 5

Great tool for managing queues and setting priorities

I like that it is very customizable, has great reporting options for various metrics (such as time spent in queue), and allows users to create their own dashboards when needed. The user interface could be much more intuitive at times; some tasks seem difficult or even impossible without extensive training. It's also somewhat expensive compared to other tools out there- especially if you're looking only for queuing/workflow products rather than an entire suite including scheduling apps etc…

Pros
  • Excellent support staff who are quick responders both by phone chat ,and email
Cons
  • I will keep silent