Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.
The ease in which I can use this system! It works so well that it is almost scary!! Sometimes you need some clarification but when they get back with me right away there's no problem at all. Definitely worth trying out if your looking for easy access into any kind of contact center or help desk service provider (like myself). There are definitely other systems like ours available online however sometimes we have trouble accessing them through mobile devices such as our iPhones & iPads etcβ¦
Pros
Easy to learn, quick responses even though many agents do different things within one day..great technology overall great program