Has providing leading-edge IT support to Northeast Ohio. One of the first in the region to offer cloud services, even before it was called the cloud, offer hosted exchange, hosted VMware, and online backups.
They are proactive team who work closely with clients ensuring that they get everything done efficiently! No dislike about them or their customer service skills; just love how well we interact together as colleagues & friends. We have never felt like there is much out for us since starting our relationship 2 years ago now!! Excellent communication at all times from AVPs/support specialists etc., extremely efficient - I don't think any task has been handed over without receiving acknowledgement
Pros
Never too busy in my opinion ! Really helpful support staff