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Auryc Review

6

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing, Conversion Rate Optimization

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Description of Auryc

Auryc is a client-side journey intelligence platform that surfaces real-time insights with powerful visual context across all of your digital ecommerce journeys. We are helping enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction. Auryc’s like having an expert CX analyst in-house who witnesses and delivers deep ROI insights about what your customers are experiencing and why they are buying- or why not.

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Love how quickly you get real time information without all those extra steps

The ability to track customer behavior in order for us as marketers, sales reps or product managers can act upon it immediately! It's also very easy using this tool since we are already used working within other analytics platforms such like Google Analytics etc.. This helps me understand our customers better so I know what they need from my side when interacting them online via social media channels (Facebook)etc... I love that Auryc is able to pull together so many different data points to…

Pros
  • Easy tracking
  • Great support team
  • Helps you learn about your clients/customers behaviour which makes marketing easier.
  • Tracking tools available across multiple devices
Cons
  • Some problems

Revainrating 4 out of 5

Great analytics platform with low learning curve

When I worked at Google, we used to use this tool for our marketing team as well! The tools are very useful if you want some additional data points about what's happening in each step during an event like product launch or checkout process flow etc - it can be super helpful when trying out new features/designs before rolling them into production codebase / live site rollout cycle! Also worth noting how often does they update their API endpoint? Sometimes its hard keeping track sometimes there…

Pros
  • Great customer support
  • Easy setup & integration with existing app infrastructure
  • Flexible pricing options available including basic plans that come bundled alongwith access key to unlock full capabilities without paying anything extra :)
Cons
  • Monthly subscriptions cost much higher compared side byside yearly ones.
  • Not many tutorials explaining all steps necessary from dev

Revainrating 4 out of 5

Auryc - Very happy with Service and Team

It's very easy to use, it's well organized in its dashboard so you can see how many users are using each feature / tool available within their ecosystem (Aurion). The support team was also great! They were always willing to help out if needed or even just giving us some tips for solving our problems without any additional cost. I would like more integrations between tools such as Auric + Google Analytics/Tag Manager =) Also maybe an integration option where we could choose what data gets sent

Pros
  • The ease of setup and the dashboard
  • The support
  • The integration between Auric and Google Analytics
Cons
  • It could use more integrations between tools
  • The dashboard could use a more user
  • The support team could use more support
  • The integration between Auric and Google Analytics
  • The dashboard could use a more user
  • The support team could use more support
  • The integration between Auric and Google Analytics

Revainrating 4 out of 5

Excellent Customer Journey Management Solution

I have enjoyed working with the team at Auryc. They have been very responsive to my needs, understanding what we are trying to do. The product is very flexible and easy to use in our store. This is very helpful for us as a new business and it provides a lot of benefits. We can see what the user's experience is and where there may be opportunities to improve their overall customer experience. They do an excellent job of keeping up with the latest eCommerce trends. They have helped us find…

Revainrating 4 out of 5

Great Solution For Agencies & Clients

The ease in which I could create multiple campaigns for my clients, allowing them to test different strategies at once! Nothing yet as there are some minor bugs but nothing too serious or majorly annoying either so far? As an agency we need solutions like this one - it allows us complete control over each campaign's budget allocation without having our hands tied by CMS limitations etcWe can now focus 100% only onto what matters most; resultsAnd have peace of mind knowing everything will be…

Pros
  • Ease of use
  • No coding knowledge required
  • Awesome customer support team if you ever run into problems with your implementation
Cons
  • There is no way within CRM platform itself that allow users access all data from database.
  • Some basic functions don't work properly when importing existing Campaigns

Revainrating 4 out of 5

Great tool with Amazing Customer Support

Auryc is easy to implement and easy to use. The dashboard is very intuitive and easy to navigate. The reporting is very easy to create and customize. The support team is very responsive and helpful. I haven't found anything that I dislike. I would highly recommend Auryc to any company looking to gain insight into their customer journeys. Auryc is helping us gain a better understanding of our customer journeys and how we can improve. We are able to easily track and analyze our customer journeys

Pros
  • The support team is very responsive and helpful
Cons
  • I would highly recommend Auryc to any company looking to gain insight into their customer journeys