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BEK, INC. Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of BEK, INC.

BEK Inc is a Microsoft and Cisco Certified service provider offering service throughout Northern New England.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very happy and satisfied customer thus far

The support team has been very helpful in addressing our needs for training purposes as well as technical issues related to the software we use daily at work! I have no complaints or dislikes about this vendor so far; however, if you are looking specifically into customizing an application then look elsewhere because their customization services do not go beyond what they offer out of box with applications such as SharePoint Online (SPO). If your organization wants some help…

Pros
  • It truly takes them only 3 minutes per ticket submitted versus weeks worth time spent trying figure things ourselves before reaching someone else.
Cons
  • It is hard to say

Revainrating 4 out of 5

Excellent customer service experience

Great staff! We are new to this whole thing of getting help with our computer issues but they were very helpful in helping us get set up as well as answering any questions we had along th way!! They have been so friendly that it was hard not want them working for me. I would definitely recommend using bek inc if you need someone who will take their time understanding your needs and making sure everything runs smoothly after setup or problems later come about from lack knowledge (which there…

Pros
  • No headaches while installing either:) also customer service reps available 24 hours per day 7 days week via phone line , email & live chat options..fast response times always!!! Also good quality products provided nothing wrong here whatsoever !

Revainrating 5 out of 5

Great Staff, Great Service, Great Experience

I appreciated the friendly and knowledgeable staff. From the time I arrived to being home, there was no negative at all. They were super nice and made the process of getting my property rented super smooth! The main problem with the company is they can be slightly pushy and sometimes a bit of a hassle. They're doing fine with the rental and overall their service is awesome! They helped make our property rentals less stressful. I really enjoyed that they helped us so easy and took my mind off of

Pros
  • Fast response
  • Friendly/Knowledgeable Service Desk Staff.
  • No surprises..just straight forward business deal making from both sides ! : ) Thanks againBerk Services Team!!!! It's what makes these guys one helluva team..We appreciate everything ya'll do.YOU ROCK KEEP' UP THE GOOD WORK !! THANKS SO MU
Cons
  • Almost never