After the awful experience we had with the Dirt Devil contest - https://www.amazon.com/review/ R1OMA3Z02ZNN7E/ref= cm_cr_rdp_perm - we decided to go further and pay extra for this Black + Decker model. This time I did research. If I need to make a warranty claim, I can do so manually by taking it to a service center, one of which is located here in Austin, Texas. Brand new, this vacuum works reasonably well, but so does the Dirt Devil, so let's see how the battery lasts. We use a handheld…