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Boltzmann Loyalty Solutions Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of Boltzmann Loyalty Solutions

Boltzmann is a customer loyalty software for loyalty program automation and configuration.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool for tracking customer interactions

The ability to see how your customers interact with you, what they are interested in. It also helps with reporting as well as making sure all campaigns have been successful. I wish there was some way of seeing exactly who has viewed/clicked on an ad or link within our website so that we could track those individuals more closely down the line. We've had very few problems overall, however it's good to keep up-to-date with any new developments so that we can adapt accordingly! Tracking user…

Pros
  • Ability for users (customers) tracking their interactions
  • Analytics showing where clicks happen most often at various points throughout customer journeys.
  • Ease when sending out emails through email automation tool
  • Campaign management software is easy..and intuitive
Cons
  • Almost never

Revainrating 4 out of 5

Excellent tool for ecommerce businesses

This product has helped us with solving our client's problem of not having enough data points to create their own custom rewards programs without paying huge fees or hiring expensive consultants, etc., that are too costly when trying to start up your business! I have no dislikes about this system so far at all!! We're happy customers because it helps take away some stress from running an online retail store by managing marketing campaigns, reward cards offered in-store and through email blasts,

Pros
  • Great for loyalty program management & tracking customer behaviors via smart mobile apps
Cons
  • Nothing really just make sure you hire very savvy tech people who know what they doing !

Revainrating 5 out of 5

BoltZ does fantastic job for program development and hosting

The ability to customize everything, all of our programs are customized with their own look & feel! We love that they have so many different options available as well!! I wish it was easier or more user friendly when adding new members into your group/programs but other than this there isn't anything bad about them at least not yet. If you're looking out customization then definitely go through boltzmannsolutions first because we've been able to do just what we wanted without having any…

Pros
  • Customizable
  • Extremely easy for employees (especially ones less tech savvy)to navigate.
  • Very helpful customer service team very responsive if needed
Cons
  • Secret