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botsplash Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of botsplash

Be where your customers are. With Botsplash, your agents and customers engage in conversation across multiple digital channels - SMS, Web Chat, Facebook and more. Increase your revenues by being quick to respond from one place. All conversations recorded are listed in a single location for easy access to chat transcripts for compliance/regulatory purposes.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

botsplash - Robust and advanced Messaging Tool

The best thing about this product is that you can create customized messages when required as well which makes it very flexible tool! I have used BotSplot only once but if i use again then definitely will try all its features before using any other messaging platform like Whatsapp or Telegram etc because they may not be able to match up with their functionality atleast now!! We were looking out an alternative of WhatsApp messenger bot so we decided upon Bot Splash Messenger Platform after…

Pros
  • It has good user experience where one doesn't need much effort while developing chatbot.
  • Easy integration in websites
  • Best way for creating custom notifications without having knowledge
  • Very interactive interface & easy navigation through application
Cons
  • Some little things

Revainrating 5 out of 5

Very impressed by their efficiency in solving various tech glitches

The bot is very helpful when you need help with an issue or question that requires human interaction but don't want to deal directly with someone at customer service. I have used it several times over the last year as my primary contact point between myself and our support team. It has been really useful! There's nothing specific about this product itself; however, there were some issues we had using other solutions (such as Slack) which made us choose another solution instead of continuing…

Pros
  • Easily accessible for anyone in your organization
  • Simple interface &/ fast reply from agents.
  • Receives regular enhancements every few months
Cons
  • It is hard to say