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Call2Field Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Field Service Management

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Description of Call2Field

This field service management software provides a comprehensive Call Logging and Service Management package. The service software also provides communication with your engineers in the field using smartphone, tablet, mobile and laptop devices, speeding up paperwork and reducing time delays and costs.

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Type of review

Revainrating 5 out of 5

Great way keep track and sync up with your field staff

I like that this product allows me to call out all of my crews from the same program easily instead having them use two different phone number or email addresses for their calls (and therefore emails). It has saved us so much paper work because we are able pull everyone's information at exactly one point rather than making multiple trips back into our system just looking through names/numbers by hand each day before sending off invoices- it makes life easier! That said there could be more…

Pros
  • Ease in pulling contact info, schedule data&nbsp
  • Very smooth interface design with user friendly menu navigation structure.
  • Data sync capability among team members using smartphones versus needing desktop computers
  • Mobile devices make daily communication convenient while travelling around town during normal working shift time periods
Cons
  • Some little things