I like that it's easy for anyone in my organization, from any location around the globe to use with no training or support needed! The UI is very intuitive as well - there are some features which may be difficult at first (such as using filters when looking through lists), but once you get used to them they make sense quickly. It would also help if we could have more customization options within our account settings page so certain groups can customize their own views/sections better thanβ¦