I like that we can communicate with our customers through different channels including email and phone calls. We are able to get information about customer needs to improve products or services before they realize it themselves. Some of us feel disconnected from each other as there is no real way to interact in person outside of scheduled meetings. This has been improved since the implementation of Zoom but still could be better.
It would help if you were given options to chat one-on-one withβ¦
Pros
Also great tool when hosting live webinars/webinar presentation using Adobe Connect /GoToWeber
Cons
Not easy enough at times not intuitive , hard learning curve