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Channel Signal Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Commerce, E-Commerce Software

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Description of Channel Signal

Channel Signal is a tool that allows brands and manufacturers to collect and aggregate those reviews from any site on the web, allows a brand to analyze the sentiment and text of its reviews in order to identify trends and actionable insights.

Reviews

Global ratings 2
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Awesome tool, Great Customer Service

I love how it shows me my competitors ratings as well as mine. It also helps with finding new products for our business so we can start reaching out more customers who haven't heard about us yet! Sometimes you have to refresh before everything comes up but overall easy to use product which makes your life easier. Nothing at this time!! We are looking forward to seeing what else they come up with in future versions!! Try them out if you want an awesome platform like no other. !! The ability to…

Pros
  • I love how I can update my products and have it change it automatically
Cons
  • The new version has been too confusing and I can't figure out how to update my product any longer

Revainrating 5 out of 5

Easy to use and intuitive tool for collecting customer feedback

I like how easy it was for me as an end user to create my own channel with only one click! It's also very simple to share channels between different users or delete them if needed (you can even hide specific items). The UI could be more intuitive but this doesn't really bother us since we are not used to using other tools than Google Sheets anyway. We use CS mainly because our clients want their customers' opinions about products they have bought online so that they know what people think…

Pros
  • And best thing is there isn´ t any limit at all regarding number/frequencyof questions asked
Cons
  • Some little things