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Channelize.io Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Development, Application Development

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Description of Channelize.io

Channelize.io powers In-App Communication into Websites & Apps with rich & engaging Text Chat, Video & Voice Calling experiences, by providing Chat API & SDKs for Increased User Engagement and Achieving new Business Use-cases.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great platform for improving your Customer Service

The best part about Channelize is the ease of integrating with the app, the ability to have a live chat session, and the ability to have a video call with users. I can't think of any downsides. I would highly recommend Channelize to any business that wants to improve their customer service, or want to have a live chat session on their website. We have had a live chat session for our website, and I can see how this will improve our customer service. We have a live chat with our customers and we

Pros
  • The ease of integrating with the app, the ability to have a live chat session, and the ability to have a video call with users
Cons
  • I would highly recommend Channelize to any business that wants to improve their customer service, or want to have a live chat session on their website

Revainrating 4 out of 5

Great tool, easy setup process & attentive customer service

The ease of use is what I liked best about this software. It's intuitive to get started using it and has great documentation/guides available as well as very responsive support team that helped me out quickly when there were questions or problems arose. Their pricing model can be confusing at first since you have different accounts depending upon your role within their business (web developer/designer). You may want to look closely at how they differentiate themselves from other providers in…

Pros
  • Ease of Use
  • Responsive Support Team
  • Documentation & Guiding material guides make setup seem really simple, so easy.
  • free credit goes by pretty fast too :)
Cons
  • Nothing came up immediately after