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Clohc Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Clohc

Clohc allows you to interact in real time with visitors of your website, improve ticket management, automate helpdesk tasks and reduce IT requirements as well and customer service staff needs. With Clohc you can completely manage any issue, from the moment they enter our system until their resolution. You can also associate tasks with clients, manage your work team, and chat in real time with them.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

A must try in case of web hosting controlpanel troubleshooting needs !

The ease by which one could reach out for technical support or assistance through livechat is what I like best about this software! Some features are not yet available but it will surely be there soon enough!! Very good product that delivers value at every stage right till end-customer satisfaction level. So far so very great! As expected we have achieved all levels required & delivered beyond expectations!! Nothing much really except some minor issues here nthere (mainly related w/…

Pros
  • I like that you can track almost everything on the website
Cons
  • The reporting of the statistics /analytics can be done in a better more user friendly way

Revainrating 5 out of 5

Love using them to get around website issues

It is easy for customers who want quick replies or have questions regarding certain products/services provided by us which we are unable too answer themselves at that point.The dashboard makes it really simple when trying new features out! The software seems very customizable but I haven't found anything useful yet so far (I'm still learning). Would love more training material available like videos etc., because there isn’t much information online about this product if compared side-by-side…

Pros
  • Ease to use
  • Customization options
  • Easy way in reaching our clients without having them logon their accounts individually, instead they can just click one link from an already existing page within your website.
  • Great customer service team
Cons
  • Good but not great