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Cockpit for Service Partners Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Marketplace Apps

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Description of Cockpit for Service Partners

Serve the full mapping and documentation of unplanned maintenance performed by external service providers. On the basis of unit-price catalogs as well as flat-rate and, maintenance contracts, it ensures the transparent, controlled, uncomplicated and fast awarding and calculation of contracts.

Reviews

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Type of review

Revainrating 5 out of 5

Easy-to Use Software for Remote Repair Order Management

The software is very intuitive to use with all functions clearly defined in an easy way to understand. It's also possible to create your own templates allowing you to customize every aspect according to our needs. You can easily export reports that are used both internally or externally (customers). I think they should add more fields such as equipment model/series, serial number etc.. so we could make better exports from this tool. We have solved problems related to documenting work orders…

Pros
  • Ease of access
  • Ability manage multiple accounts including internal ones!
  • Fast implementation / training process.
  • Comprehensive help desk system available online 24x7 by phone call support staff who know their stuff
Cons
  • Not the best