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Computer 911, Incorporated Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Computer 911, Incorporated

We are experienced certified information technology professionals who partner with local businesses to act as your inhouse IT staff. We work with all aspects of your IT infrastructure, including hardware, software, networks, Internet, e-mail, voice, security, backups, recovery, planning, upgrading, and day-to-day maintenance and troubleshooting.

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Type of review

Revainrating 4 out of 5

Professional, efficient troubleshooting service

I liked that they were very thorough about what was wrong/ needed fixed. They also listened intently and took notes for me when i tried explaining things over the phone. Sometimes it seemed like their questions weren't specific enough so we would have to go back into my descriptions and make sure everything made sense (or not). It seems there isn’t anything specifically to dislike here but price can be an issue sometimes since you get billed after hours instead of hourly rates which is more…

Pros
  • The way they were able to quickly fix our server issues without having to schedule a service call
Cons
  • It seems too expensive to pay for after hours service