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Cresco International, LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Cresco International, LLC

Cresco International brings a company's data and business together via multiple analytics solutions including consulting, IBM Business Analytics and IBM Commerce software, training and support, as well as cloud solutions. Cresco delivers business analytics solutions to cross-industry organizations on a global level with direct focus and experience with the travel and transportation industry, the healthcare industry and financial industry. Cresco International is a an IBM Business Analytics Partner and has offices in Dallas, Texas and in London. For more information about Cresco International, visit http://www.crescointl.com, call 844.6.CRESCO, or email info@crescointl.com.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Exceptional Customer Service & Highly Organized

The most helpful thing for me was having access right when I needed it! If there were any issues they would usually be addressed within 24 hours which helped my organization move forward each day by knowing that we could rely upon them being able solve our problems quickly if need be.. Their customer service team can sometimes have trouble understanding what you are trying say but not because of their lack at knowledge so much just due too communication gap between us both languages etc…

Pros
  • Also very accommodating towards meeting requests made even outside regular business days / timeslots as well providing flexibility around work schedules
Cons
  • Minor Issues

Revainrating 4 out of 5

Great Compensation Package in addition top notch staff

I was introduced into this company through my former employer where they were searching for new talent within their sales department. This search led me here at Cresco because of one thing only - great compensation package! They offer competitive salaries along with all benefits that are necessary (medical insurance, life & accident insurance). The interview process takes place over phone calls which can be somewhat tricky if you have never had any prior interviews before but it didn't take…

Pros
  • Great base salary
  • Good hourly rate.
  • Paid sick leave/vacation day policy is generous enough compared against others in same industry
Cons
  • Management should communicate schedule changes better
  • Lackluster customer service

Revainrating 4 out of 5

Great resource to keep teams organized and running efficiently

We are now using cressi for almost everything our department does! From forecasting demand & supply issues we have noticed time savings of up tp 80%. The most important aspect that I like best was implementing all aspects from sales through execution/service delivery - very happy so far!! Nothing yet other then what everyone says great price point compared wtih competitors products which makes it easy when you need customizations etc.. The team at CRESCO are very helpful when you do need some…

Pros
  • Fantastic customer service
  • Great product / technology solutions
  • Very good support staff who know how to help with problems quickly (and often)
Cons
  • Not much room in my inbox
  • Somewhat expensive