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CruiseBase Review

2

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Vertical Industry, Travel Arrangement

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Description of CruiseBase

Cruisebase is TravTech's family of web-based, travel applications optimized and dedicated for the cruise segment of the travel industry. It includes support for customer management, consumer and agent on-line cruise search and booking and agency accounting optimized for cruise.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great app/system! Has almost anything anyone would ever require

I like that it has everything you need to manage your business. From invoicing to onboarding of new clients, I love how easy it is to use this system. The only thing I don't like is that some of the features are not as intuitive as they could be. I am able to get everything done with my team through cruisebase, but sometimes there are times where we have to go back in and find things ourselves. This isn't always bad because it allows us to do our job more efficiently. However, if you knowโ€ฆ

Pros
  • Great customer support when needed which wasnโ€™t often at least within 30 minutes or less depending upon issues arising during transactions etc., great software..and overall just really enjoyed working/using CRUISEBASE!!!!!:) :) : ) ))) ))))
Cons
  • It is hard to say

Revainrating 5 out of 5

Great booking system for large scale operations

I like how easy it was to navigate through all features that are available within this software; in addition with their help desk being very helpful as well! They also have an option where if you do not get your questions answered or something isn't working right away they will send out someone who can give assistance immediately instead waiting days/weeks before reaching them via phone call etc.. This program has helped us stream line our process by making everything easier from reservationsโ€ฆ

Pros
  • The ease for guest / agents alike is incredible, there's no more needlessly steps between booking reservation vs paying bill so much quicker!!! Also customer service team does always provide same day support whenever possible..great quality work product delivered quickly :)
Cons
  • All fine