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CSG Business Process Management Master Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Management, Process Automation

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Reviews

Global ratings 2
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    1
  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very good BPM tool , made easier by CSM

The user interface is very easy to learn, even for non technical users like me! Also it's fairly simple in terms of creating process flow diagrams which are essential when you want your business processes documented properly with ease! I am using this software mainly because my customers use other products that have similar functionality but lack documentation features or maybe they don't offer any at all (and also cost more).The only thing i dislike about csg bpm master so far has been their…

Pros
  • Documentation becomes simpler via CSMBPM instead than ever previously ! Great feature especially since there tendto be vast amountsof paperwork involvedwhen dealingwith large firms
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

A user friendly tool and useful software

I like that it is very easy to use, not too much information for beginners or those who are new in this field of application management; also there's an option where you can export your data into Excel format so if one day we want more details about each process they're available as well! The only thing which i dislike at all time was when using some modules (like Workflows) were hard sometimes because my computer wasn't compatible with them but since then no problems have been discovered by me

Pros
  • It has great support documentation.
  • Very good user interface
  • Easy installation procedure,
  • Flexible architecture provides high performance environment even under heavy load conditions due its ability handle large number concurrent requests., etc
Cons
  • Limited choice between different software solutions such CRM / ERP/ EAM