Header banner
Revain logoHome Page
dancrai pty logo

Dancrai Pty Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
IT Management, SD-WAN Software

View on AmazonView on Π―M

Description of Dancrai Pty

Provides high quality end-to-end agile SD-WAN services that empower organisations with greater flexibility and centralised control.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Fantastic Customer Service & Support & great Products

The support is great, they are always willing to help you out if there's anything we need assistance in or have any questions about their products! Their customer service team will be able answer all of your queries within minutes which made our job much easier as well; this has been very beneficial for us because now it saves time from having multiple calls back &amp4 forth between different departments trying get answers/assistance etc., We've used them mainly through reseller accounts but…

Pros
  • Easy accessability via livechat where ever required
  • Good prices with reasonable price increases each year along side regular promotions available across most categories that makes things affordable especially while paying yearly subscriptions instead monthly payments
Cons
  • Not bad

Revainrating 4 out of 5

Dancrai Pty - DANCRAI - Highly recommendable

With the service we have been able to get rid of our WAN issues since it is in house and under control, as well as having an agent in each country ensuring high availability. The support they provide is also very good. I think it could be better if they had a dedicated team for each region. Having multiple teams means you can't really focus on one product or service. I would say that this is mainly because the support team are spread out over many different regions. They also don't seem to keep

Pros
  • Cost
  • Ease
  • Reliable Service
Cons
  • Nothing much

Revainrating 4 out of 5

Excellent connectivity and customer services

It is very helpful for our business to connect all of it's offices via remote connection through web access, video calls or mobile apps. The best feature in dancraiparty has been easy management of clients' connections which helps me to have full visibility over my client network. We were using multiple VPNs from different providers but at times we could not get connected when needed most especially during working hours. So I was able to find this solution as everything can be done remotely…

Pros
  • Great customer services.
  • Fast installation process compared other companies that offer similar products such Cisco Meraki
  • Good value pricing (compared too many competitors)
Cons
  • Nothing really! Everything works smoothly