It's very easy to get started with, it has all of our needs covered including reporting that can be linked up perfectly from Salesforce! The platform seems robust enough should we need more power in future but this isn't something I would worry about now as they are working hard at adding new features every month or so - which helps keep me happy :) We donβt have too much customisation needed because everything works out-of box without us having any knowledge required (which makes lifeβ¦