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Datasense Solutions Inc. Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Value-Added Resellers (VARs), SAP Channel Partners

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Description of Datasense Solutions Inc.

We have extensive knowledge of the entire SAP Business Objects product line and more than 16 years of experience.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Support & Expertise - Would definitely recommend

Their technical expertise is unmatched, they are always available when needed and very responsive to our questions/requests. They do what it takes to ensure that we get the best out of their products. Sometimes I wish there was some way for us to be able to communicate directly with customers in other countries but this isn't possible at present. The only thing I dislike about them is how hard it can sometimes be to find someone who knows all of your business processes inside-out so you know…

Pros
  • Highly skilled engineers great product knowledge.
  • Very timely response times (even if weekends) truly exceptional IT services team!! )
Cons
  • It's difficult finding qualified individuals within Canada
  • Not easy enough navigating through multiple menus / navigation

Revainrating 5 out of 5

Great BI software - Excellent customer service

DataSense does everything you need it to do, from importing your data into their system (which I've never done before), through all aspects needed for an effective BI solution such as creating reports in multiple languages including Portuguese/PortuguΓͺs(Brazil) etc., they are responsive when issues arise, providing excellent customer service with real people that care about solving problems rather then just getting paid off! They can be slow at times but not too bad considering we're dealing…

Pros
  • Also very reliable since day 1.No errors / crashes ever occurred throughout my project period either locally OR abroad.
Cons
  • Some cons