The ability to create custom reports for each of our campaigns is super helpful! I've been able to see all aspects of my campaign with ease! It's not as intuitive as other platforms out there (I'm talking about their mobile apps) but it works well enough that we haven't ran into any issues getting things done. Maybe because of the complexity of the platform? If you're looking for an inexpensive solution that will help you manage your entire organization - this might be what you are looking for!