I ordered this as a gift for my husband. It came with a soft case as others have mentioned. I contacted the seller and they were very helpful and trying to please me. They asked me to get a part number from DeWalt. As you probably all know, DeWalt does not sell directly. After registering the drill, I contact DeWalt and explain the problem. They sent me a case number. I sent it to the seller and after a few days I received the item, it wasn't a bad case. I contacted Dewalt, sent them the Revain