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Diamond Reservation System Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Hospitality

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Description of Diamond Reservation System

Diamond Internet Booking Engine gives agents easy access to all relevant product information at quotation stage, as well as providing maximum potential for upselling.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

This tool has helped my business hugely over last few years

The best thing about this software is that it will help you in any way so there are no problems with your service or anything like dat; everything works great! I haven't found one problem yet but i am sure when something happens we'll be able solve our own issues by contacting support team via email which really helps me out alot because sometimes they reply much faster than phone calls do (even if its just 1 hour). Maybe add more features? It could make life easier of agent who use them every…

Pros
  • Very easy system , fast response time from staff as well customer services agents ! Easy access through website browser app also available free downloadable version without needing account setup required only logon password once set up all ready done:)Great overall experience!!
Cons
  • No downsides whatsoever

Revainrating 5 out of 5

Great for any business selling services where people need reserving

I love that once you get your first reservation booked in my system it stays there until cancelled! There is no better way of building trust with clients than knowing they have already reserved their hotel room online without even walking into one!! Nothing so far, but would definitely like more info about how many rooms are sold per month/week etc - this piece was not clear from day 1 when we set things right-up (as opposed to having our booking agent call each client individually!). We use…

Pros
  • Easy
  • Great price for what works best
  • Customizable features.
  • Abilityto see all bookings at any given point easily
Cons
  • I don't really have any dislikes about this, everything is just fine