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DJUBO Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of DJUBO

To be the largest hotel tech player globally and the biggest SAAS company to come out of India. To disrupt OTAs by generating more direct bookings for hotels bypassing intermediaries. DJUBO bedrock offering is the Cloud based Centralised Reservation System. DJUBO Cloud CRS is a single point integrated offering which includes Hotel focused Sales CRM, Channel Manager and Booking all merged into a single dashboard. DJUBO has also released 2 other products in the last few months – One is an Online Reputation Management product called DJUBO Starsight. Second is DJUBO Cloud PMS which has Front Office Management and Point of Sales apps and Reporting and Analytics feature integrated with the DJUBO CRS to help hotels manage their operations and accounting through DJUBO as well. PAIN POINTs ADDRESSED / RESOLVED The needs of the hotel industry are evolving at a rapid pace because the primary sources of revenue have either moved online already or are heavily influenced or linked to the online presence or visibility of a hotel online. Hotel Tech has existed as an industry for close to 4-5 decades but has largely been restricted to inward looking ERPs which were cost centers for a hotel and not revenue contributors in anyway. New age hotel requirements need revenue focused products which also have operations management capabilities. This is a space which is unoccupied globally and is the biggest ask. Even the new age hotel tech products that exist currently are bits and pieces products that solve small problems individually and work as disconnected products requiring manual intervention and management. The overriding requirement is for a product that combines operations, distribution, and intelligence into a single offering. DJUBO CRS gives the hotels a cloud based booking chart which gives them tools to manage their offline, direct, walk in as well as online bookings, queries and holds on a single cloud based booking chart (Smart Chart) while automating channel management and website management thereby maximizing visibility, reach and hence revenue. DJUBO StarSight helps in a single review dashboard for tracking, interpreting analyzing guest reviews across online and social review sources and replying to them through a single login. DJUBO Cloud PMS helps in managing and tracking the in-stay guest journey post arrival and consummating it into a consolidated invoice at checkout while helping in various accounting, reporting and analytics aspects of the business. DJUBO Cerebrum - Powerful automated revenue maximization tool to manage your online pricing dynamically. DJUBO ForeSight - Stay on top of your future pricing strategy and track price parity issues by keeping a close eye on your own and your competitor's pricing visible across multiple online channels.
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Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

DJUBO offers really affordable and competitive pricing for hotel bookings

I like how easy it is, with only one click you can check availability in your preferred dates easily without any hassle at all! The booking process could have been better if there was an option where we were able see what room types are available or which ones will fit our needs best too as that's not always clear when searching through them after they've already booked us into their rooms (it would help). It also didn't work very well during peak season so sometimes even though i clicked…

Pros
  • Just get onto mobile apps /webpages anytime whenever needed.
Cons
  • There are troubles

Revainrating 5 out of 5

Very good booking engine & platform

The best part about this software is that it's very user friendly, easy to use and has all the features you need at one place. I have used other softwares like Booked.net but they lack some important feature which are not available in Djubo. There isn't much dislike with this product as well so far. It works just fine and the support team is always there when needed. We were looking for an OTA management tool where we can upload our offers and get them listed on multiple platforms such as…

Pros
  • And here goes my experience too! Great service provided by these guys.
Cons
  • Not the best