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Electronic Data, Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Electronic Data, Inc.

edi specializes in the implementation and maintenance of Enterprise Asset Management and Enterprise Resource Planning systems (Maximo). EDI integrates customer needs with commercially available off the shelf solutions providing client management with state of the art technology necessary to remain at the top of today's competitive curve. We believe that adding value to our customers' business is the driving force behind our technology.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Electronic Data, Inc. - Great experience with Omnify!

I like how easy it was for me as an end user who has never used Maximo before to get familiarized quickly using this product. The support team are very helpful when you have any issues or questions regarding your system. It would be nice if there were more training options offered via online videos etc so people can learn without having to pay thousands out-of pocket for courses they don't want/need. This software allows us to automate processes within our organization and therefore reduce…

Pros
  • Can also create quick reports upon request from managers / supervisors at anytime during day vs hours spent running report generation manually through other modules
Cons
  • Some disadvantages

Revainrating 5 out of 5

Excellent Product with Great Support

Maximo has all the functionality I need for my job. It allows me to create work orders quickly, track them efficiently, manage inventory etc. The reporting tools are excellent too! Sometimes there can be an error message or two when you try to do something new and it takes a while to get it back up & running again. Do your research before purchasing software. There are many other products out there which will provide similar features as well as have better support if needed. We use this product

Pros
  • Great customer service with prompt responses in response time issues that arise frequently due mostly because we run multiple sites across our state using one login so everything is centralized under 1 account instead having separate logins at each site
Cons
  • All fine

Revainrating 5 out of 5

Great Products and Outstanding Customer Service

The most important thing I enjoy about Electronic Data, Inc. is being able to have access to such an extensive range of products. It takes time for our end users to adapt, but they get there eventually. And, it helps to keep everyone up to date on how to best use these products. Our IT department has been able to implement so many new features into our system, which makes our job much easier! I can honestly say I haven't really disliked anything from the products offered by EDI. They've helped…

Pros
  • We are very happy we chose EDSolutions