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Emitrr Review

4

·

Very good

Revainrating 4 out of 5  
Rating 
4.2
Content Management, CMS Tools

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Description of Emitrr

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Excellent product for customer support

I loved being able to use it when we had customers in multiple areas of our office. It was nice having something we could all interact with at once without calling each other personally. The chat window sometimes didn't seem to work very well either internally or externally so there were times where you would get stuck trying to figure out how to resolve an issue that someone else helped send through. It also slowed down any internal activity sometimes as everyone wanted in and out of the chat…

Pros
  • It helped with the ease of communication so much as compared to the previous methods which had to be used
Cons
  • It was quite easy to use once you had all the essential features so it wasn't anything to dislike about it

Revainrating 4 out of 5

Easy-peasy implementation plus excellent customer service

It's easy enough that my dad could use it without any problems! The support team are super helpful too - they always respond quickly with clear instructions or answers I'm looking for when there isn't one yet available in our Help Center (which helps me feel better because we're not alone!). We've been using them since early 2017 but just recently integrated into Salesforce as well so now sales reps also get notified right away if someone tries calling us out of hours which has helped keep…

Pros
  • I'm not a super technical or technical at all but the support team are there to quickly and quickly get me the answers I'm looking for so that's been super helpful for me
Cons
  • I'm not a super technical or technical

Revainrating 5 out of 5

Great tool for managing non-verbal employees and remote staff

I love that you are able of creating multiple profiles (employees) so if one employee closes they dont get left out in cold! it's also easy enough even us newbies will be fine with using emittr as soon after our first use we were comfortable answering questions & setting up reports/dashboards etc - no issues at all from start till now!! It took some time getting used but once setup its very user friendly especially when adding additional features or tweaking existing ones which i'm sure any…

Pros
  • good visual presentation makes everything easier than looking through numbers manually
Cons
  • Some difficulties

Revainrating 4 out of 5

Easy-to -use appointment management tool

I like the fact that you can easily integrate the system with your other software. It's easy to use and helps to automate the process of scheduling appointments. The software is easy to use and the support team is great. I wish we could have more customization options. It's a little hard to customize the system to meet our needs. I would recommend Emitrr to other businesses. It's helped us to automate our scheduling process and it's easy to use. It's helped us to schedule our appointments and…

Pros
  • Great customer service from their staff when there are issues encountered during implementation
Cons
  • Nothing really comes into mind at this point