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Enterprise Data Solutions Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Enterprise Data Solutions

EDSI provides the same enterprise-grade IT security and cloud convenience available to Fortune 500 companies without the enterprise-grade price.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Product to manage both internal and external customer communications !

I like that this is an integrated system with other systems, so it's easy for me as well my customers/clients when we are making changes in one or more of our CRM platforms (Salesforce) - you can see what needs changing from SalesForce into Dynamics 365 Customer Engagement Platforms & Services! It has made managing all aspects easier by having everything at your fingertips within 1 platform!! The only thing about D365 CEPS which i dislike would be some areas where there isn't enough space etc…

Pros
  • Ease up accessability through web browser also.
Cons
  • Good but not great

The platform is very flexible, has a lot of different modules that can be used for different purposes. It's easy to use and configure. I like the fact that it's a web application, so you don't need to install any software or hardware. It's also very secure. The support team is always willing to help you with anything you need. There are some limitations when it comes to the number of users in each organization. We have a few clients that we manage, but sometimes it becomes difficult to access…

Pros
  • You can add modules for different purposes
Cons
  • It's not easy to configure the system on your own

Revainrating 5 out of 5

Great Platform For Our Organization - Easier To Scale Now

The ability of our staff in all areas including HR, recruiting, finance/accounting etc., are able to access data from anywhere with an internet connection or mobile device. With other providers we had issues if you were not physically located at your work desk (for example home office). It's easy for employees across any location to easily find information they need about themselves when applying online. This has allowed us to better manage our internal operations as well as improve customer…

Pros
  • Ease of use it is very user friendly; great product support
  • I've never been left wanting more features while using this software
Cons
  • I don't really have any dislikes about this, everything is just fine