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1 Level
811 Review
43 Karma

Review on Enterprise Data Solutions by Paul Barnes

Revainrating 5 out of 5

Great Product to manage both internal and external customer communications !

I like that this is an integrated system with other systems, so it's easy for me as well my customers/clients when we are making changes in one or more of our CRM platforms (Salesforce) - you can see what needs changing from SalesForce into Dynamics 365 Customer Engagement Platforms & Services! It has made managing all aspects easier by having everything at your fingertips within 1 platform!! The only thing about D365 CEPS which i dislike would be some areas where there isn't enough space etc but thats not really anything major just minor nit picking :) Overall very good product / service offering especially if using multiple different software products suchas Microsoft Office Suite plus various softwares used daily egs:- MS Excel + Power BI vs Google Sheets :).

Pros
  • Ease up accessability through web browser also.
Cons
  • Good but not great