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Ergonized Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Implementation Services

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Description of Ergonized

Ergonized is a Salesforce consulting partner specializing in Financial Services, Health Cloud and Force.com. Our primary mission is to use all our technology powers to invite ease into the lives of our clients and boost the growth of their companies. We put our Salesforce experience and expertise into scaling your business. Working hand in hand with our clients through the whole implementation process, we help leaders create the perfect strategies and implement workflow optimization for operational work through the means of Salesforce Cloud Products. Putting the emphasis on financial services, nonprofits and healthcare, we ensure companies are ready to experience success, drive development and provide unparalleled service to their customers. Together with your executive team, we build the roadmap for the development of your business so it’s prepared for all the market’s challenges. Our methods: We are adept at Agile development that fosters flexibility and puts the main focus on people. Throughout our work experience, we are constantly observing the effectiveness of iterative working processes to deliver integration solutions faster. Our work ethics: We put the client at the center of our focus and strive for a mutually beneficial cooperation. The companies we work with can count on Ergonized when it comes to innovative solutions using all the power of Salesforce products. Our communication principles: The development of your business means our success, which is why we are ready to provide you urgent support at any time. Effective communication is key to the success of our partnership and project delivery. We put communication at the forefront of our objectives in order to ensure our clients are always informed about the project’s status, which includes keeping extensive documentation, sharing meeting notes, scheduling regular and ad-hoc calls, and ensuring clients are kept in the loop with regard to our processes. All of this is to ensure absolute transparency. In order to bring the most value to the businesses we work with, we narrowed our focus to the following four industries to use all our expertise in helping our clients: • Financial Services • Nonprofit (NGOs) • Commercial and Professional Services • Health and Life Sciences We put all our expertise into helping businesses grow and achieve bold goals. Our Salesforce Cloud proficiency includes: Sales Cloud Service Cloud Financial Services Cloud Nonprofit Cloud Health Cloud Field Service Lightning Marketing Cloud Community Cloud Pardot CPQ AppExchange Apps Salesforce® Mobile Einstein Analytics Force.com Development Our team has certificates: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant, CPQ Specialist, Marketing Cloud Consultant, Pardot Consultant, Pardot Specialist, Force.com Developer, Platform Developer, and Platform App Builder. Our services include: Salesforce Consulting Salesforce Implementation Pardot Implementation Service Cloud Implementation and CTI Integration Salesforce Configuration and Customization Salesforce App Development Salesforce Administration and End User Training Salesforce Managed Services Salesforce Support Services Data Migration to Salesforce Clouds Salesforce DevOps Services and Deployment Automation Salesforce Integrations with third-party applications Custom Application Development and Architecture Design
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Type of review

Revainrating 4 out of 5

Excellent Customer Service and Website Optimization

The support team was very helpful! They worked with us for over two years before we even launched so they were able to help me design my website exactly how I wanted it while still meeting SFDC requirements. My business has been growing since launch but not as quickly or consistently than expected because there are many other e-commerce sites out here that have better designs/ease of navigation which makes people hesitant about using ours initially. Their customer service helped bring more…

Pros
  • Extremely knowledgeable, easy work flow.
  • Highly responsive staff member who is always available in chat when needed (I didn't get an actual username)
  • Great product offering options & customizable templates
Cons
  • Would recommend them again only if your project needs require additional assistance

Revainrating 5 out of 5

Outstanding Service, Knowledgeable Team

The team at ergonized has been an incredible help with salesforce data migration. They have worked hard for us even going over time hours when we needed it most - they are super responsive! I would highly recommend them to anyone looking for assistance with SFDC migrations or other SDR services. We used the team at Ergeonized during our transition from Oracle to SFDC. Their ability to understand how our system operated allowed for seamless transitions that saved significant amounts of time and…

Pros
  • Very quick response times, very knowledgeable staff who know their stuff inside out (both technical & non technical), extremely reliable service provider which is really important in today's world where technology changes fast without notice..and can be challenging if not properly managed/managed well enough before implementation
Cons
  • Some cons