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Famepilot Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Online Reputation Management

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Description of Famepilot

Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.

Reviews

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Type of review

Revainrating 5 out of 5

Great for web-based surveys: Famepilot

The ease of use is one of my favorite things about this tool. I love that it's so simple to set up, but also provides plenty of room to build out your own customizations. The ability to have multiple data points on one page is great too! There are some features that could be improved, like being able to save different pages/views or having more control over how data is displayed. It's really easy to see who is responding to what questions in each survey. This helps me prioritize my time and…

Pros
  • Everything pretty intuitive interface; fast response times from staff even for non english speakers (unlike SurveyMonkey); good reporting dashboard available by default along wth basic security options already implemented
Cons
  • There are disadvantages

Revainrating 5 out of 5

Very good for tracking Social Media Marketing & other aspects

I liked that it was easy enought with little training needed but also had lotsa options available so you could pick what works best! It's super helpful when trying new things or just getting started in business because there are many different ways this software helps your grow as well!! There were some features we did not like at first such as having too much text be able t read etc., however they have been improving over time. You really do need someone who knows how everything functions…

Pros
  • Also being fully automated allows users more freedom than before
Cons
  • There are nuances