I love how easy it was for our team members, not only in training but also using this product out at work sites or events as well! The support from customer service has been great too!! There isn't much i dislike about my experience so far except maybe sometimes when we are having issues there can be some lag times between us trying something new etc (which hopefully will get resolved soon). We have had an amazing positive feedback thusfar by all who use/train throughtout different departmentsβ¦