I no longer have the Dirt Devil carpet cleaner and I'm glad it broke so I was able to get a new one. If you use carpet shampoos that actually work in a cleaner, the filter will disintegrate very quickly. I now have a vacuum that I use every day due to a sick dog and I still have the same filter that I bought with the vacuum over 12 months ago. I have no objections to the company that supplied the filter. It was quick delivery.