It works great for us! We have been able use it in multiple locations at once without having our own tech support staff or dedicated managers/supervisors manning each computer during normal business hours (9-5). There are some minor issues that I would like fixed but nothing major - just small things here & there which can be improved if they decide so :) The main benefit of using this system has simply allowed me get away form my desk while still being hands off when needed by others who knowβ¦