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FirstSpirit DXP Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Content Management, Digital Experience Platforms (DXP)

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Description of FirstSpirit DXP

e-Spirit’s SaaS-based FirstSpirit Digital Experience Platform helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. Savvy digital marketers across all industry sectors rely on the FirstSpirit platform—which includes a hybrid (headless+) CMS, AI-driven personalization and omnichannel marketing capabilities—for individualized and synchronized content delivery across all channels to differentiate their companies and turn customers into lifelong fans. Why choose the FirstSpirit hybrid CMS? You no longer need to be limited by a monolithic CMS or the lack of scalability of a pure-play headless CMS. FirstSpirit’s hybrid CMS combines the power of an enterprise-class CMS with the agility and flexibility of a headless CMS. Even better, in a headless CMS scenario, FirstSpirit gives you control over what the final experience looks like with view AND edit capabilities, regardless of the channel or device. Our hybrid model delivers the best out of all integration approaches resulting in a truly agile CMS.FirstSpirit’s flexible content architecture enables its use as a traditional CMS (integrated front end and back end), decoupled CMS and/or headless CMS, whichever is needed today or in the future, for our customers. This capability to support any type of situation in parallel, sets us apart from our CMS competitors — combining the power of deep integration (e.g., with Salesforce Commerce Cloud, SAP Commerce Cloud, Spryker), along with the agility of headless deployments. This translates into greater flexibility for your IT-team, and faster time to market for your marketing team so you can deliver inspiring digital experiences that drive action for customer engagement and/or digital commerce. Other Benefits Empowerment. Easy to use tools and an intuitive UI that empower nontechnical users to intuitively create and deliver personalized, content-driven experiences that inspire customers to action wherever they may be—without using HTML. Intelligence. Use our AI-powered personalization, A/B testing, predictive analytics, and optimized automation to deliver data-driven and contextualized omnichannel experiences at scale for greater engagement and revenue. Agility. FirstSpirit has a high degree of interoperability with adjacent technologies, services and data sources combined with proven integrations and a flexible API-driven microservices architecture for faster time to value. Founded in 1999, e-Spirit has offices in 16 locations in the US, Germany, Great Britain, the Netherlands, Switzerland, Austria and Asia Pacific. Customers include international brands and corporations such as Commerzbank, BASF, Bosch, Belk, Carter’s, Galeria Karstadt Kaufhof, GNC, Grohe, Reitmans, Olympus, Santander Bank, Sterling Jewelers, Walbusch and many others.
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Type of review

Revainrating 5 out of 5

The Perfect Partner For All Your Digital Marketing Needs

We use this software for all of our digital marketing initiatives. From website design and development to SEO optimization, the team at e-spirit are fantastic at what they do! They have helped us grow our business in a number of new ways and continue to work closely with us as we move forward. They also provide ongoing support and training for all of our digital marketing efforts. I can't think of anything that I don't like about them. If you're looking for a partner who will deliver great…

Pros
  • Great customer service
  • Reliable project management services which include detailed progress reporting & status updates via email or phone call.
  • A professional staff
  • Dedicated account reps always ready when needed by clients
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great Product, Takes Some Time To Get Used

The biggest thing I like about this software is that it integrates well for so many different platforms which makes my life easier because now if something isn't working properly in one place they can be fixed quickly throughout other places too! It's not perfect by any means but we have made some really great improvements since switching over from another system that was very clunky as well. We are able to make changes quicker than ever before without having to wait weeks or months for things

Pros
  • Easy integration with most major systems
  • Very user friendly interface, easy navigation between pages.
  • Good customer service support when needed (although you never know how much time will pass until an issue gets resolved)
  • Some basic analytics tools built into platform; useful at times depending upon what type data needs analyzed such metrics include views per page/per section etc
  • Has good mobile capabilities
Cons
  • I will keep silent

Revainrating 4 out of 5

Easy and fastest way create great looking professional website fast

The ability of using this software is very easy for any beginner user as it has many features such as creating landing pages in minutes without coding knowledge or skills required by other tools like Wix. It also provides templates that can be easily customized according to your need which makes things easier when you are new at designing websites. I dislike nothing about first spirit but if there could more support from its customer service team then everything will work fine. Even though i…

Pros
  • Easy use
  • Powerful technology used behind
  • Template library available with customizable options.
  • Free trail period provided during sign up process making everyone happy :)
Cons
  • Not much help received while working through problems.
  • No proper documentation present online related issues faced
  • Unclear instructions given sometimes causing confusion among beginners
  • Thanks again